EquiShift logo EquiShift
Home / Privacy Policy

Privacy Policy

Last updated:

EquiShift (“EquiShift,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We do not collect or store patient Protected Health Information (PHI).

  1. Scope
    1. This policy covers our website and the scheduling services we provide to residency programs and attending groups. It does not cover third-party websites or services that have their own policies.
  2. Information We Collect
    1. Contact info you provide (name, email, role, organization).
    2. Scheduling inputs (availability, vacation requests, preferences) related to staff scheduling.
    3. Usage data (device/browser metadata, pages viewed) for basic analytics.We do not collect or store patient PHI, diagnosis data, MRNs, or visit details.
  3. How We Use Information
    1. To provide and improve our scheduling services.
    2. To communicate about demos, service updates, and support.
    3. To maintain security, prevent abuse, and comply with laws.
  4. How We Share Information
    1. No selling of personal data.
    2. Service providers (hosting, email, analytics) under contract and only as needed to operate the service.
    3. Legal/disclosure if required by law, regulation, or to protect rights and safety.
  5. Security
    1. We use industry-standard safeguards (encryption in transit, access controls, least-privilege practices). While we work to protect your data, no method is 100% secure.
  6. Data Retention
    1. We keep information only as long as necessary for scheduling operations, legal, or compliance purposes. Upon request or termination, we can delete or de-identify data, subject to any required retention.
  7. Your Choices & Rights
    1. Request access, correction, or deletion of your information.
    2. Opt out of non-essential communications.
    3. If applicable, exercise rights under laws like GDPR/CCPA.
    4. Contact us at hello@equishift.ai to make a request.
  8. International Users
    1. If you access the service from outside the U.S., your information may be processed in the U.S., where data protection laws may differ from your jurisdiction.
  9. Changes to This Policy
    1. We may update this policy from time to time. We’ll post the updated version here with a new “Last updated” date.
  10. Contact Us
    1. Questions? Email us at hello@equishift.ai